Property managers · Burnaby, BC
AI automation for Burnaby strata managers.
Burnaby has added a lot of towers in a short time, around Metrotown, Brentwood, and Lougheed. New buildings bring a particular kind of workload: hundreds of owners moving in at once, councils who have never run a strata, and a warranty clock that is ticking from day one. We build systems that keep a strata manager ahead of all three.
The warranty clock in a new tower.
BC new home warranty coverage runs in stages: two years for materials and labour, five for the building envelope, ten for structure. Deficiencies have to be reported in writing inside each window, and in a new tower they arrive from hundreds of owners in every format imaginable. A system can collect each report, match it to the unit and common property, remove duplicates, and keep a clean deficiency list ready for the warranty provider and the council. Each item carries its deadline, so nothing important ages out of coverage while the building is still settling in.
Moves, elevators, and fobs by the hundred.
A tower with a few hundred units has someone moving almost every week. Each move needs an elevator booking, a deposit or fee under the bylaws, fob changes, and a Form K from the landlord when the unit is rented. We build booking that checks the calendar, collects the forms, and confirms with the resident and the concierge, so the building manager stops refereeing the move schedule. Damage reports from a move get tied to the booking, so the right owner is billed without an argument about who was in the elevator that day.
Councils learning the job.
A first council in a new tower usually has questions about everything, and they ask the strata manager by email at all hours. A system can answer from the bylaws, the rules, and past minutes, draft meeting packages, and track every motion to completion. The manager handles the judgment calls. The routine questions get answered without waiting for business hours. When the first council hands over to the second, the history is all there instead of in the old president's inbox.
Common questions.
Our towers have concierge and building managers on site. Where does the system fit?
Between them and your office. Site staff log what happens, the system routes it, and the strata manager sees one clean picture instead of a pile of emails and texts. Site staff stop retelling the same story to three different people, and the strata manager can answer an owner without calling the building first.
Can it handle owners who rent their units out?
Yes. Rented units bring extra steps, like the Form K and tenant contact details. The system tracks which units are rented and makes sure those steps happen.
How do you learn our buildings?
We come out to Burnaby from Langley and walk through how a deficiency, a move, or a council question actually moves today. Then we fix the process before we automate any of it.
What if it does not work?
The guarantee is simple: we add one full-time role of capacity within 90 days, or we keep working until we do.
Property managers in other cities.
The next step
Find out what this looks like in your business.
One call. We talk through the operation and tell you honestly whether there is enough money on the table to be worth it. Read about how we work or see where we work, including property managers and businesses in Burnaby.