For property management companies
AI automation for property managers.
Every door you add brings the same work with it: maintenance requests, tenant questions, owner updates, vendor invoices, and a month-end package someone builds by hand. Revenue grows by the door, but so does the admin, and the managers burn out first. We build systems that let the portfolio grow without the workload growing with it.
Where a property manager's day goes.
Maintenance requests arriving by email, text, and voicemail, then re-entered and dispatched by hand. Tenants asking the same questions about move-in, deposits, and parking. Owners waiting on updates nobody had time to send. Vendor invoices matched to work orders one at a time, and owner statements assembled at month end from three different places.
What a custom system does instead.
Requests from every channel get logged, sorted by urgency, and routed to the right vendor with the unit details attached, while the tenant gets a clear update. Routine questions get answered from your own policies, with anything unusual escalated to a person. Owner updates and month-end packages assemble from the work already logged, ready for a manager to check and send.
Built around BC rules, not around them.
Rental and strata managers in BC are licensed through BCFSA, and tenancy work runs on Residential Tenancy Branch rules and timelines. Every notice and message the system drafts follows your templates and waits for a manager's sign-off where it matters, and every step is logged, so the file shows what happened and when.
Common questions.
We already have property management software.
Keep it. The work that drowns your team is usually the work between the software and the inbox, the phone, the vendors, and the owners. That is what we automate.
Will tenants know they are dealing with a system?
Tenants get faster, clearer answers. Anything sensitive, like disputes, notices, or deposit decisions, stays with your managers. You decide where the line sits.
We manage both rentals and strata. Does that complicate it?
It changes the rules the system follows, not whether it works. We map each side of the business before building anything, and the system respects the difference.
What if it does not work?
The guarantee is simple: we add one full-time role of capacity within 90 days, or we keep working until we do.
Property managers by city.
The next step
Find out what this looks like in your business.
One call. We talk through the operation and tell you honestly whether there is enough money on the table to be worth it. Read about how we work or see where we work, including Coquitlam, Vancouver and Burnaby.